mattelgar
Aug 30, 20212 min read
Unified communication (UC) refers to a communications system that allows staff to communicate with each other in real time. It combines a conferencing system, live collaboration tools, telephone systems (including VoiP), and chat-based communication. In other words, they champion communication and collaboration above all else.
If your business already uses a VoIP solution, you'll know the benefits of data-based communication. By consolidating your Streamline your communication costs and software for an easy to use, cohesive experience - and we'll make it an easy transition to get there.
Fuze is an exceptionally reliable - thanks to built-in redundancy and failover in each global region globally, giving you in 99.999% SLA uptime. It's enterprise security certifications ensure information is safe from prying eyes. It’s scalable. You can add or remove users freely and easily, and the user experience is above and beyond.
We recommend Fuze to our clients. Not only that, we use it ourselves.
Fuze provides a single platform for calls, meetings, sharing, and chatting. It also integrates with the tools people already know, like Microsoft 365, G Suite, Salesforce, etc. Its user-friendly and consistent interface makes it easy to use and popular with all levels of capability (meaning your team will actually use it).
Need to fully integrate your contact center? Say no more. We'll set you up with a powerful call routing engine, ensuring callers are directed to the right place quickly, securely, and, importantly, with crystal clear voice quality.
Say goodbye to the cost of separate voice and data networks. Say hello to fixed plans and integration options that put you in control of costs.
Your fully owned stack provides you with a complete view of usage, engagement, and productivity, right across the organisation.
Fuze integrates with all the major platforms designed for collaboration, such as Microsoft, Slack and Salesforce. See the full list here >>
Today, more and more people work off site. With Fuze, your people can set up their out-of-office how they want while staying productive.